Refund Policy

Your satisfaction is our top priority at PawJoyVibes. We stand behind every portrait we create!

100% Satisfaction Guarantee

If you're not completely happy with your order, we'll make it right. Contact us within 30 days of receiving your order.

Eligible Refunds

We offer full refunds or reprints for:

• Damaged or defective products
• Incorrect items received
• Significant quality issues

Non-Refundable Items

Because each portrait is custom-made just for you, we cannot accept returns for change of mind. Please review your order carefully before submitting.

How to Request a Refund

Email us at support@pawjoyvibes.com with your order number and photos of the issue. We'll respond within 24-48 hours.

Processing Time

Approved refunds are processed within 5-7 business days back to your original payment method.